CMS raises concerns over wait times, abandonment rates for Illinois call centers handling Medicaid renewals

CMS raises concerns over wait times, abandonment rates for Illinois call centers handling Medicaid renewals
Long wait times at call centers and high call abandonment rates may be affecting Illinoisans’ ability to renew their Medicaid coverage, according to a recent letter from the Centers for Medicare and Medicaid Services.
To access this content, you must purchase 1 Year Health News Illinois Subscription or 1 Year Group Subscription - Up to 5 Users, or log in if you are a member.

About The Author

Advertise With Us

 
health-news-illinois-advertisers-01