Two OSF HealthCare leaders recognized nationally for transforming care

The American Telemedicine Association (ATA), is recognizing two leaders of OSF HealthCare for their remarkable contributions to advancing telehealth and virtual care. The ATA is a broad and inclusive member network working to advance industry adoption of telehealth, promote responsible policy, advocate for government and market normalization and provide education and resources to help integrate digital care into emerging value-based delivery models of care.

Brandi Clark, vice president, Digital Care, OSF OnCall, received the ATA Leadership in Care Transformation Award during a ceremony at the ATA NEXUS 2025 gathering in New Orleans on the opening day of the organization’s annual conference.

“Under Brandi’s leadership, OSF OnCall Digital Care has successfully rolled out eight new programs across virtual ambulatory and acute care, reflecting her ability to transform ambitious goals into measurable success,” said Jennifer Junis, RN, MSN, president, OSF OnCall. Junis nominated Clark for her many standout achievements including her leadership in establishing the OSF OnCall Digital Hospital, a pioneering model that provides acute care directly within patients’ homes. Through the Digital Hospital’s clinical command center, she launched a 24/7 Virtual Hospitalist program, significantly reducing the need for locum coverage in rural hospitals and enhancing quality outcomes.

Additionally, Clark’s strategic vision also led to the implementation of virtual nursing at two hospitals within the Ministry – an effort which has positively impacted patient care. By centralizing tasks such as admissions and discharges for medical-surgical beds, virtual nursing has reduced discharge times while contributing to higher satisfaction levels among both nursing staff and patients.

Melinda Cooling received the ATA Telehealth Champions: Advancing Access to Virtual Care Award for her achievements as chief clinician executive for OSF OnCall. Cooling recently accepted a new position as chief nurse and advanced practice provider executive for OSF HealthCare.

Junis nominated Cooling for her approach to redesigning health care options to improve access. “As OSF OnCall introduced new programs, Melinda’s dedication to research and evidence-based insights proved invaluable, addressing the questions and concerns of those more familiar with traditional care models.”

In her nomination, Junis highlighted that Cooling initiated a nationally accredited fellowship program for APPs, providing a platform for education and professional growth. Additionally, she established a medical school rotation and developed a telehealth curriculum to expose providers to the specialty of virtual care demonstrating her commitment to shaping the future workforce in telehealth.

As a leader of the Illinois Medicaid Innovation Collaborative research team, Cooling has advanced positive changes to telehealth access, contributing to the broader goal of making health care more accessible to all.

Junis, who nominated both winners, is a member of the American Telemedicine Association’s Leadership Council that facilitates collaborative problem-solving and expedite practical solutions to today’s health care challenges. Junis is also among the Main Stage speakers at the ATA NEXUS 2025 conference. She’ll be presenting, From Silos to Systems: Centralizing Digital Care Leadership for Scalable Innovation.